8 Key Factors to Evaluate Before Purchasing Pre-Owned Technology

We rely on our devices every day, so they need to perform well to meet our needs. A device that’s slow or broken can be inconvenient and affect productivity for day-to-day tasks. However, buying a brand new phone or laptop isn’t always the best option for small businesses. Here are eight things you should consider before purchasing a used device.

8 Things to Consider Before Buying Used Technology for Small Businesses

Used tech can be a great way to save money. According to recent data, 70% of consumers bought or sold used technology in 2023. It’s a popular market that’s expected to grow to $2.7 trillion in 2025. However, caution is necessary when buying any used device. Before purchasing used electronics, consider these eight factors:

1. Is the Device Still Supported? Before buying used tech, check if it still receives updates. Older devices may not get new software, making them less safe to use. Security updates protect your gadget against cyber attackers. If a device no longer receives updates, it’s not worth buying. Check the manufacturer's website to see how long they support the device. This will let you know how long you can use it safely. Some brands support their products longer than others.

2. Device Age The age of the device is crucial. Newer devices generally work better and have longer-lasting quality. If your device is a few years old, you may notice performance issues. Check when the device originally hit the market to determine its age. Look into newer models and their capabilities to decide if the device will still meet your functionality requirements.

3. Battery Health Try to get an idea of the battery health. Some vendors may provide this information. A healthy battery allows you to use your device for long periods without needing to charge it. If the battery health is low, it may be time for an upgrade. Check the cost of battery replacement and add it to the system cost.

4. Any Apparent Damage? Visible damage on the device could mean poor performance. Cracks and dents might indicate falls or rough handling, signaling severe internal problems. Water damage can also cause issues. Look for discoloration or rust. If there’s noticeable damage, it may not be worth it. Major defects can impact how the device works daily.

5. Are All Accessories Available? Ensure you get everything you need with the gadget. Missing items could mean additional purchases later. Chargers and cables are essential. Ensure they are included with your purchase. Extra items like cases and headphones are always nice to have. Check if they are included. If you have to buy these items separately, it will add to the overall cost.

6. What’s the Return Policy? Knowing the return policy details is crucial. This way, you can return the device if something goes wrong. A warranty can help with repair or replacement if anything happens to the device. Check these details before purchasing to be safe.

7. What is the Cost? Compare the cost with new and other used alternatives to ensure you’re getting the best deal. Sometimes buying a brand new device doesn't cost much more. You may consider buying new if the price difference is minimal. Research several sellers to ensure you’re not overpaying.

8. Is It Possible to Try Before You Buy? It's always a good idea to try a device before buying, especially on a peer marketplace. If possible, meet the seller and test the device in person. It's the best way to ensure you're making a good choice. If meeting in person isn't possible, ask for a video demonstration. This way, you can ensure you’re not wasting your time. To be safe, you can purchase a used device from a major retailer and test it in the store.

Buying Used Tech for Small Businesses

Buying used technology can be tricky, but considering these factors can help you make a good choice. Remember to check key aspects like battery health, device support, and prices before buying. While used tech can be cheaper than new, it’s not always a better deal. Ensure the device you choose will work well for your needs, be secure to use, and be functional for a long time. If you find a used device that’s not too old at a comparable price to new ones, you may have a great deal on your hands. Contact us today for help finding a quality used device.